The system your week
runs on.
An ops platform built around your co-packer, your distributors, your warehouses. Not around a software vendor's assumptions. Deployed inside a twelve-week engagement, owned by your team after.
Monday morning.
A distributor asks if they can still add a pallet
to this window's PO.
You open Shopify. You open your wholesale platform. You log into the Canadian 3PL portal, then the US one. You check the production schedule — which lives in a Google Sheet, or in your head, or in an email from your co-packer six weeks ago.
Twenty minutes later, you have an answer. Maybe.
Multiply that by every distributor question, every funder spec request, every "what's our inventory at the US warehouse" Slack message. That's where your week goes.
That's not a software problem. It's an operations problem with software symptoms.
The OpsHub.
One system your team runs the operation on.
Configured against your real operation, not a generic template. We don't replace tools that work. We replace the manual reconciliation that lives between them.
Every finished good, semi-finished item, raw material, and piece of packaging. Multi-level cost rollup. You stop guessing what your true COGS is per case.
Wholesale platform orders. E-comm orders. Distributor PDFs parsed automatically and validated against your BOM. Manual entries when you need them. One queue.
FIFO logic, priority lists, US and Canada inventory kept separate the way they actually move. Preview before you apply. Audit trail on every change.
Twelve-month rolling forecast pulled from your real sales history. Confirmed Ship-Later orders integrated. Inventory offset. Pallet math built in.
POs generated directly from the production plan. Components grouped under finished goods. Tax calculated based on supplier settings. No more spreadsheet POs.
Invoices. Tax codes — HST for Canada, exempt for US. Tracking numbers. Ship dates. The finance handoff stops being a manual rebuild.
Not a SaaS subscription you're renting. A system we configure for how you actually run.
We never sell a tool on day one.
We map what's actually happening in your ops, not the SOP version. Where the data lives. What your team reconstructs manually every week. Which distributor question takes longest, and why. Day 5: written list of your top three money leaks. Full audit lands day 14.
- Top three money leaks, ranked
- Scoped OpsHub deployment blueprint
- Quick wins fixed inside the audit window
- Yours to keep regardless
- Refundable if we don't surface 3 leaks
We configure the OpsHub against your real operation. BOM imported and cost-rolled. Sales orders piped in from every source. Allocation logic wired to your warehouses. MRP calibrated to your co-packer's cadence. Your team uses it Monday morning of week three.
- Working system, not a deck
- Configured for your real stack
- Distributor PDF parsing trained on your formats
- QuickBooks export validated
- Team trained on Monday-morning workflow
We transfer ownership and exit. Available for the windows that matter — the next co-packer PO cycle, the first new distributor onboarding, the first audit. Not in the room every day. The goal is an operation that runs without us.
- Full ownership transferred
- System your team runs independently
- On-call windows when they matter
- We don't leave until it holds
Built for some operations.
Not all of them.
- You ship through at least one wholesale distributor
- You manufacture through a co-packer (yours or shared)
- You operate across two warehouses, or one warehouse and one cross-border lane
- You're past founder-only ops; the team needs a system, not another tool
- You're ready to let the team run the system, not stay in the loop on every decision
- DTC-only operators with no wholesale channel
- Pre-revenue brands without a co-packer relationship
- You want a SaaS license, not an embedded engagement
- You're shopping for the cheapest option — we are not that
We’re not competing with off-the-shelf software.
We’re competing with the fact that nobody has time to implement it.
Most Canadian F&B operators evaluating ops infrastructure look at off-the-shelf ERPs and inventory platforms. Those are real tools. They’re also software licenses you have to find a partner for, scope, configure, and shepherd to production over the next nine to eighteen months — while running the operation that needs fixing. Here’s the actual difference.
Off-the-shelf software sells you a tool and walks away. We embed in the operation, build the system, and don’t leave until it has held through a full production cycle.
Where the other options actually win
- Off-the-shelf ERPs win if you have an in-house IT or ops lead who wants to own ERP configuration and the budget for a partner implementation.
- Enterprise ERPs win at fifty-million-plus where audit committees and SOX-adjacent compliance drive the choice.
- DTC-focused inventory platforms win for brands with no co-packer — a different operating shape than ours.
- Spreadsheets and email win below five-hundred-thousand revenue, where the founder can hold the operation in their head.
What our clients experience.
"She's the best. We now have a plan for when productions need to be fulfilled and how to add a growth model. We can forecast difficult-to-get ingredients and get better costing based on our analyses."
Fourteen days.
Refundable.
We don't quote the OpsHub before we've seen the operation. Phase I is fixed-price and yours to keep regardless. If we don't surface at least three named, fixable money leaks — the audit fee comes back.
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