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Operational efficiency for CPG

When your operation lives
across five tools
that don't talk to each other.

A project board, a storefront dashboard, a 3PL portal, an email thread, and a spreadsheet. You already know this doesn't scale. Here's what to do about it.

The pattern we keep seeing

It starts with a spreadsheet.
It always does.

You started using a project board to track production runs. Then orders. Then the co-packer's commits. Now half your operation lives in board columns that nobody updates. The other half lives in your inbox.

Project management tools aren't built for inventory state. E-commerce dashboards aren't built for B2B order intake. Email isn't built for traceability. Each tool works fine alone — together they create a single source of truth that's spread across fourteen places.

The founder becomes the integration layer. Every decision routes through one person who's the only one who knows where all the data lives. That's not a process. That's a dependency.

The chaos isn't the problem. The chaos is the data. It's telling you exactly where the process is missing.

What doesn't work

Three ways CPG brands try to fix this.
All three fail.

We see the same three patterns in every discovery call. None of them solve the underlying problem.

Pattern 01
Buy a heavyweight ERP

Takes 9 months to implement. Costs six figures. Configured for a business model you're still figuring out. Breaks during the transition because nobody mapped the current process first.

Pattern 02
Hire a fractional COO who advises

Runs your ops manually for 18 months. Never builds infrastructure. When they leave, the operation collapses because the system was them.

Pattern 03
Add more project boards

Another dashboard. Another weekly report. Another tab. The founder still has to be in the room for every decision because the tools still don't connect.

All three end in the same place: the founder is still the integration layer.

Process before tools.
Always.

Step 01
Map what's real
Truth Audit · 2–4 weeks

Process Archaeology — we map how the operation actually works, not the SOP version. Where data lives. What gets rebuilt manually every week. Which handoffs break. The audit produces a blueprint before we scope anything.

You get
  • Map of the real operation
  • Named bottlenecks, ranked by impact
  • Scoped deployment blueprint
Step 02
Build the infrastructure
Deployment · 8–12 weeks

Custom operations systems configured for how your business actually runs. One place where order state, inventory, production planning, and co-packer coordination all live. The founder steps out of the integration loop.

You get
  • Working system, not a deck
  • Team trained and operating day one
  • Founder out of the integration loop
Step 03
Exit when it holds
Leadership Tail

Ongoing support through the windows that matter. We don't disappear and we don't stay forever. The goal is an operation that runs without us.

You get
  • Team operates independently
  • On-call for the transitions that matter
  • We leave when it holds

See the system we build → OpsHub  ·  See the operator behind it → Fractional COO for CPG

Built for growing CPG brands.
Not everyone.

This fits
If most of these are true
  • The founder is the only person who knows where everything lives
  • Operations spread across 4+ tools that don't integrate
  • Growing faster than your systems can support
  • Ready to invest in infrastructure, not another dashboard
This doesn't
Skip the discovery call if
  • Pre-revenue — still finding product-market fit
  • Enterprise with a full IT team
  • Looking for a SaaS tool to subscribe to
  • Not willing to change how the team works

Ready to talk about
what's actually breaking?

Start with a message. We'll reply to see if a Truth Audit fits.

Start Here

Or schedule directly — 30 minutes, no pitch.