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AI operations consulting · Montréal

AI operations consulting that maps the process before the AI.

Vantelira takes on your operations problem as a project and delivers it with Forward Deployed Operators trained in our method. Based in Montréal. Working with teams across Canada and the US.

Ysi
Ysi Gonzalez
Founder & Principal Forward Deployed Operator
TL;DR
  • Process before tools. We map how the work actually gets done before any AI or automation is scoped.
  • Three ways to engage. A project, a fractional engagement, or an embedded team. All scoped and delivered by Vantelira.
  • FDEs deploy technology. FDOs deploy change. The work sits at the intersection of people, process, technology, and execution.

Process mapping before AI

Adding AI usually starts with a tool. Our work starts with the process. Before anything is automated, we see how the work actually gets done, where information moves, where decisions happen, and where things break.

You cannot automate what you cannot describe. A broken process, automated, is a broken process at scale. AI goes only where the process is clean enough to hold it.

Understand and Diagnose usually begin with a Truth Audit: we map what is really happening, not the SOP version.

Fractional or embedded operations, scoped to the problem

The scope can change, so the engagement can too. It can move between a project, fractional support, and an embedded team. All of it stays scoped and delivered by Vantelira.

The six-step method

Every engagement runs on the same six steps. Your operator does not start by reaching for a tool. They start by understanding the business.

  1. Understand. See how the work actually gets done, where information moves, where decisions happen, and where things break.
  2. Diagnose. Find the bottlenecks, handoff failures, workarounds, and root causes holding the business back.
  3. Redesign. Determine what the operation should look like: processes, roles, workflows, and systems.
  4. Build. Use the right combination of technology, automation, documentation, and tooling to make the new approach real.
  5. Deploy. Put the new way of working into practice with the people who actually use it.
  6. Own the outcome. Measure what changed, improve it, and make sure the improvement sticks.

The goal is not a deliverable. The goal is a business that works better.

FDEs deploy technology. FDOs deploy change.

Forward Deployed Engineers are valuable when the problem is technical. Most problems in a growing business are not only technical. The gap is the work around the technology, where people, process, and execution meet.

The full comparison is here: Forward Deployed Operator vs. Forward Deployed Engineer.

Based in Montréal, serving Canada and the US

Vantelira is a Montréal firm. We work in English, French, and Spanish with teams across Canada and the United States.

Questions

What is AI operations consulting at Vantelira?
Vantelira takes on your operations problem as a project and delivers it with Forward Deployed Operators trained in our method. The process is mapped before any AI or automation is scoped.

Why map the process before adding AI?
You cannot automate what you cannot describe. A broken process, automated, is a broken process at scale. AI goes only where the process is clean enough to hold it.

Can we work with Vantelira fractionally?
Yes. Engagements are a project, a fractional engagement, or an embedded team, all scoped and delivered by Vantelira. The scope can move between those three as the work changes.

Where is Vantelira based?
Montréal, Quebec. We work with teams across Canada and the United States.

Tell us what you’re trying to fix.

Start with the problem. We help you work out what needs to change and which shape fits: a project, a fractional engagement, or an embedded team. No pitch. No proposal.

Start Here